Privacy Policy

Multicom Privacy Policy [Updated September 20, 2019]

Multicom Entertainment Group ("Multicom", "we", "our", "us") respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy. This Privacy Policy explains our practices, including your choices regarding the collection, use, and disclosure of certain information, including your personal information.

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website or our application, you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.


In General: We may collect both personal information that can identify you, such as your name and e-mail address, and other information that cannot be used to identify you. When you provide information through our application or website, the information may be sent to servers located in the United States and other countries around the world.

  • Information Collected by Third-Parties: We may allow third-parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our site. These companies may use tracking technology, such as cookies, to collect information about users who view or interact with their advertisements. This information allows them to deliver targeted advertisements and gauge their effectiveness.

    In General: We may use information that we collect about you to:

    Deliver the products and services that you have requested;

    Financial Information: We may use financial information or payment method to process payment for any purchases, subscriptions, or sales made on or application or website, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

    Please Note: Review "Your Choices About Collection and Use of Your Information" below.


    We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our website or while using our services.

    Personal Information: We understand how highly our users value the privacy and security of their personally identifiable information. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

    Please Note: Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have it shared with those third parties as described in this Privacy Policy. We encourage you to visit the websites of those third parties if you want to learn more about their privacy practices. These entities or services may be located either inside or outside the United States.

    Aggregated and Non-Personal Information: We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We may also share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis (i.e. telling advertisers the number of visitors to our website and the most popular features or services accessed). This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising.


    In General: There are a number of places on our website or through our services where you may click on either an icon or link to access other websites that do not operate under this Privacy Policy. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites.


    In General: You can request access to your personal information or correct or update out-of-date or inaccurate personal information we hold about you. You can most easily do this by visiting the "Account" portion of our service, where you have the ability to access and update a broad range of information about your account, including your contact information, your Multicom payment information, and various related information about your account. You must be signed in to access the "Account" section. You may also request that we delete personal information that we hold about you. Please also see the "Your Choices" section of this Privacy Statement (found below) for additional choices regarding your information.

    Closing an Account/Unsubscribing: If you are a subscriber of our service, you also may choose to close your account and/or unsubscribe at any time. After you close your account and/or unsubscribe, you will not be able to sign into our website or access any of your personal information; however, you may resume your subscription at any time. If you close your account and/or unsubscribe, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our Terms of Service, take actions we deem necessary to protect the integrity of our website or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.


    In General: You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our services because such information may be required in order for you to register as a member; purchase products or services; participate in a contest, promotion, survey, or other event; ask a question; or initiate other transactions on our service.


    In General: When you create an account and register with Multicom, we will send you a welcome e-mail that includes information about both our service and your account. If you make a purchase, we will send you an e-mail containing information about your purchase. In addition, you may also request to receive periodic emails from us notifying you about new or upcoming Multicom products or services. If you later decide you no longer wish to receive these periodic e-mails, you may follow the opt-out procedures as instructed within each e-mail. Be advised, however, that you may not opt-out of receiving e-mails from us related to your purchases, technical support requests, or regarding updates to our Terms of Service or Privacy Policy.

    Forgot Login Information: If you forget your account login information, you may request that we send it to the e-mail address associated with your account.


    In General: We employ encryption and other security measures to protect the loss, misuse, and alteration of the information under our control. We take commercially reasonable steps to protect this information by using secure-socket-layer ("SSL") to protect the transmission of such information. However, please be advised that while we make every effort to ensure the integrity and security of our network and systems, we cannot accordingly guarantee that our security measures will prevent unauthorized access from occurring. Please take steps to maintain the security of your account information.


    In General: Multicom may be provided through and/or utilize features (such as voice controls) operated by third party platforms, or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you may be able to access Multicom's services through platforms such as gaming systems, smart TVs, mobile devices, set top boxes and a number of other Internet connected devices (defined in Multicom's Terms of Service). These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you carefully read. In addition, you may encounter third party applications that interact with Multicom's service, which will also have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you carefully read.


    In General: Use of Multicom is restricted to individuals 13 years of age or older. We do not knowingly collect, store, use, or disclose any information regarding children under 13 years old. We will only knowingly collect, store, use, or disclose any information regarding children older than 13 but younger than 18 with the consent of the child's parent or guardian. In the event we are informed that we have unknowingly collected information in contravention of these policies, we will immediately delete that information from our systems.


    In General: We will update this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements. We will provide notice of such changes (including when they will take effect) in accordance with law. Your continued use of the Multicom service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any update to this Privacy Policy, you may cancel your use of the Multicom service. To see when this Privacy Policy was last updated, please see the "Updated" date following the title at the top of this Privacy Policy.


    In General: If you have any questions or concerns about this Privacy Policy or Multicom, please don't hesitate to contact us at